WHAT IS CONSIGNING?
You bring your things to us at Willing Hearts
Consignment Shop so that we can sell them on your
behalf. The Shop does not own your merchandise. The
Shop pays you, the consignor, when your goods sell.
WHAT ITEMS ARE APPROPRIATE FOR
Consigning your items at Willing Hearts means you care
enough about them to give them a new life! All clothing
should be clean and pressed (no wrinkles). Jewelry,
household items and collectibles should be clean and in
good condition. We will not clean your items for you.
Your items MUST be saleable and something you might
buy. Review our current lists of what we accept for
consignment and what we cannot accept for
consignment on a regular basis.
HOW DO I BECOME A WILLING HEARTS CONSIGNOR?
It’s easy! You can become a Willing Hearts regular consignor by paying an annual $20
membership fee (see annual membership fee statement). When you join you receive a
Consignor ID number and can then begin consigning 20 items per month, up to 10 items at a
time during scheduled consignment hours. Your membership will remain valid as long as you pay
your annual membership fee. Drop by the shop and ask any volunteer and tell your friends that
new enrollments for membership are taken any time. You can view and download a Willing
Hearts Consignment Shop Consigner’s Contract here.
HOW IS A VALUE DETERMINED FOR MY ITEMS?
During your consignment session a volunteer experienced at pricing will help you set a price for
your items. A rule of thumb determining the value of consigned items is 1/3 of the original retail
price but this varies a great deal depending on the item and its condition. Remember that our
goal is to sell your items at the best price possible so trust the judgment of your volunteer. Each
Tuesday marks the beginning of the next consignment week.
HOW MUCH DO I EARN?
Your items are on the floor for 4 consignment weeks at full price. If your items sell in weeks 1
through 4 you get 60% of the price. The week you consign your items is considered to be the
first of the 4 weeks at the full consigned price. At the end of the week 4, you can decide to
take your unsold items home or you can donate them to the shop. Items left in the shop
become the property of Willing Hearts Consignment Shop/Rotary. On the first Tuesday of the
5th week, all items are reduced by 50% and all proceeds of the sale of these donated items go
to Rotary Club of The Caldwells. Further price reductions may be made at the discretion of the
manager. Items not sold after 5 weeks are forwarded to a variety of shelters that are affiliated
with Willing Hearts. You may ask for a tax letter for your donated items. You are responsible
for keeping your own inventory. You may ask about the status of your account only during the
4th consignment week and only during consignment hours. Please note that only one
consignor ID number can be used per consignment session.
WHEN AM I PAID?
Checks are ready on or before the 10th of each month for items sold during the previous
calendar month. A statement accompanies each check. Checks may be cashed up to 120 days
after the issue date. Checks are void after 120 days and are considered a donation to Rotary
Club of The Caldwells. You should pick up your check to avoid losing your payment. If you are
away from home for a long period of time, you may leave a self-addressed stamped envelope in
the office. Sorry, but checks will not be cashed in the shop, unless being used to purchase
merchandise.
CAN I ALSO DONATE TO WILLING HEARTS?
Donations are gladly accepted during business hours at the rear of the shop. Donation letters
are available
WHAT IS THE SPECIAL CATEGORY OF CONSIGNMENT CALLED
HARDSHIP?
If you have experienced the recent loss of a loved one or faced a hardship of some kind, you
may ask about a special category called Hardship. The manager will explain the procedure.
The fee for this membership is $30 per month. Consignors will be able to drop-off items but
these items MUST be in good condition and saleable. Dropped off items must be clearly
identified with your Consignor name and ID number. Consignment of these items is up to the
discretion of the volunteer staff. Items not accepted for consignment are forwarded to a
number of shelters affiliated with Willing Hearts. Never refer to your “drop-offs” as
“donations.”
Signing up new consignors
A volunteer uses the new computerized consignment system.
A volunteer prices an item.
CONSIGNMENT?
Willing Hearts Volunteers (left, in front of monitors) assist
consignors in pricing and collecting their items for sale.
Consignor’s view behind monitors as the volunteers assist.
1997- 2017: Twenty years of great buys
& service to the community!
IMPORTANT CONSIGNMENT DATES